The only way to cancel is to open a support ticket and wait for the reply.
By law a subscription service should be as easy to cancel as it is to sign up for so this set up is extremely sketchy. Then the kicker.when you go to cancel the subscription all of a sudden its impossible to log in, because the payment is through the mycommerce website you come up against the exact same problems here, cant login, to get your log in details you have to give them you log in details which makes no sense whatsoever. Exact same as the free trial, software doesn't work so you just spend hours retrying and retrying and it does nothing. I ordered the reiboot for mac on the subscription. firstly I got the free trial which does nothing and kinda forces you into buying the full software. Do not trust the 4.6 stars truspilot reviews. Do yourself the favour and avoid at all costs. Extremely sketchy company and software doesnt work. Thanks again for your understanding and patience! Yours Sincerely, Tenorshare SupportĪvoid. Would you mind providing us with your email account and order ID and we will email back to you with solutions? Tenorshare values every customer and works hard to provide customers with an enjoyable experience using Tenorshare products and services. We tried to locate your records from our system but failed.
If the problem cannot be resolved in the end, Tenorshare will refund you if your order is in 30 days.
Any technical problems you have encountered when using the product, you can contact Tenorshare's technical support team and cooperate to locate the problem, including providing screenshots and log files or accepting free remote services provided by Tenorshare. Our prime motive is to assist the customers to solve their current issues. Customer satisfaction is the ultimate goal at Tenorshare. Dear Customer, We regret the inconvenience caused to you.
0 kommentar(er)
